Transcription: While interpersonal conflict can be sparked by any number of specific circumstances, if you look closely, you're likely to discover a threat to one of these four basic psychological needs. When these needs are violated, people tend to take one of four courses of action. They retaliate, they dominate, they isolate, or they cooperate. Let's delve into each of these in turn, beginning with retaliation. Have you heard it said, I don't get mad, I get even? In many instances, retaliation feels like a good option. The momentary satisfaction of getting back at the other party is tempting, but retaliat ...
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